Privacy Policy

1. Who we are

Monago is an online store based in the United Kingdom selling premium wellness, beauty, nutrition, and home care products. References to "we", "us", or "our" in this policy refer to Monago.

2. What information we collect

• Order information — name, email address, delivery address, and payment details when you place an order.
• Account data — email address if you subscribe to our newsletter.
• Usage data — pages visited, browser type, and device information collected automatically via cookies.

3. How we use your information

• To process and fulfil your orders.
• To send order confirmations and shipping updates.
• To send marketing emails if you have opted in (you can unsubscribe at any time).
• To improve our website and customer experience.

4. Payment processing

All payments are processed securely by Stripe. We do not store your card details on our servers. Stripe's privacy policy is available at stripe.com/gb/privacy.

5. Sharing your information

We do not sell or rent your personal data. We share information only with trusted third parties necessary to operate our service (e.g. payment processors, delivery partners), and only to the extent required.

6. Cookies

We use essential cookies to keep your shopping cart active and to maintain your session. We do not use advertising or tracking cookies.

7. Your rights

Under UK GDPR you have the right to access, correct, or delete your personal data at any time. To make a request, fill in our contact form.

8. Changes to this policy

We may update this policy from time to time. The date at the top of this page will reflect any changes. Continued use of the site after changes constitutes acceptance.

9. Contact

Questions about this policy? Fill in our contact form and we'll get back to you.